Clal – Application Discovery
We are running multiple applications that change on a daily basis. Until we mapped the applications with VNT, it was almost impossible for us to detect the changes in the infrastructure fast enough to meet our SLA. Implementation of the product was very quick and easy, and we now use it on a daily basis.
VNT automatically discovered the complex structures within Clal Insurance, providing a continuous picture of all applications in a passive, non-intrusive way with near-zero overhead. The company could then apply wire data patterns and statistical data to leverage insight into business strategy.
The Challengefor Change Management
Clal runs a large central data center that supports dozens of key business applications and is used by more than 10,000 customers, agents, partners and employees.
Application infrastructure is primarily VMware, over several operating systems including multiple versions of Linux and Windows.
Virtual environments are subject to automated changes and dynamic working conditions, so an accurate picture can be impossible to maintain.
Changes are happening all the time, so problems with service delivery cannot be easily sourced to root cause.
CMDB solutions could scan and discover infrastructure, but could not put a map into valuable business context, or maintain this automatically.